Emotions are part of the nature of human beings and emotional upsets are part of their life. It is sometimes more disastrous to suppress emotions. The emotional problems affect the interest of the employee himself and the organization for which he is working. The problems may reduce their productivity, morale, and increase absenteeism. Hence the managers should take steps to maintain a reasonable emotional balance for their employees and channel their emotions on constructive lines.
From the standpoint of business psychology, employee counseling is a process of understanding and assisting employees who have technical, personal, and emotional or adjustment problems, with the goal of reducing them so that performance is maintained at an adequate level or even improved.
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