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Outsourcing is the business practice of employing a party outside a company to execute jobs or services and create products that traditionally were performed internally by the company's own employees and staff. Outsourcing is a practice usually undertaken by companies as a

Payroll outsourcing is basically the use of a service provider to handle the compliance and administrative functions of paying employees. It actually involves the tracking of hours worked, calculation of employee's pays, calculating state taxes,

We all know that employee who does the extra mile and goes all out for his/her co-workers and the company at large. That employee who puts off the lights when not in use to save power and that one who picks up his/ her colleague’s children from school because the

Performance appraisal assesses employee’s conduct, achievements and possibilities for future improvement, and points of strength and shortcoming. Performance appraisal is also the regular review of an employee's work execution and responsibility to a company. Performance appraisal either based on traits

Recently I asked my 70-year-old uncle and my 25-year-old sister to use the words crash, hard drive, virus and mailbox to form a simple sentence. My uncle wrote: During a hard drive to Kumasi, I contracted a virus, became weak and crashed into a mailbox. My sister wrote: A virus in my mailbox caused my hard drive to crash. These two sentences though similar in words show that my uncle and my sister are generations apart. Generations have come and gone,

Regardless of whether your workforce is on an assembling floor, auto carport, clinical facility, or office tower, you should ceaselessly put resources into training your employees. Else, you may find that they're unequipped to deal with the issues of things to come. Subsequently, your customers, sellers, or clients may take their business to a more front aligned firm.

When you have a decent comprehension of company goals and specialized topics, the following stage

While this might crop up as a common employee grievance, there are times when deadlines and squeezing extra work hours gets on to the nerves of your team members. It’s completely understandable that at times efforts need to be more and results need to go higher, but have you considered inefficacy that comes along! Employee’s grumblings are significant even in the most work-accommodating organizations.

Shared below are some ways of handling grievances at our work places:
Acknowledge grievances:
Every lamenting employee expect to be heard or listen to.

Human resources management must suit all employment, health and safety and other relevant legislation applicable to the jurisdiction where the organization operates. This includes federal, state and native laws that pertain to varied areas of HR like recruitment, benefits, labor relations and termination. Staying up with the latest with legislation guarantees that the organization stays agreeable and maintains a strategic distance from exorbitant penalties (https://smallbusiness.chron.com/)

In Ghana, The Labour Act 2003 covers the

In the past months, we have focused on what separates the standing and the fallen. Organizations both small scale and large scale, private and commercial have all been analyzed and prodded extensively by COVID-19 resulting in the death of many.

One of the most visible changes in 2020 was the global overnight shift to remote work for much of the workforce where the new office was the home. Working from home had already become an increasingly common occurrence for workers.

Managing human capital is indeed critical to a firms’ success and that is why organizations are constantly seeking opportunities to enhance their competitiveness and performance. One of the many HR practices that can help firms improve performance is coaching and that is why the use of coaching in organizations has expanded considerably over the last decade.

Coaching is an organized activity aimed at imparting information or instruction to improve the recipient’s performance or help him/her attain a required level of knowledge or skill. Coaching must be tackled like any other strategic goal. Effective coaching promotes

creativity, breakthrough performance and resilience, giving organizations a competitive edge and an effective way to flow and operate within an environment of continuous change. Instead of waiting for things to go wrong, or accepting substandard performance from employees, it is vital for employees to receive interim coaching. 

Growth is frequently viewed as the moving power behind small businesses. Outsourcing is the business practice of hiring a party outside a company to perform services and create goods that traditionally were performed in-house by the company's own employees and staff. Outsourcing is a practice usually undertaken by companies as a cost-cutting measure (Alexandra Twin)

Outsourcing business functions is sometimes called contracting out or business process outsourcing. For a company to effectively outsource responsibilities, it is imperative to zero in on the business organization as much the logistics. Outsourcing is tied overseeing relationship more than service-level agreements, and is an organization, not a buying project. Keeping up and getting a believed relationship is fundamental in outsourcing endeavors and is more mind boggling than setting up service levels and relationships.

Human use communication as a channel to interact with each other in day-to-day life. Effective communication is a necessary tool in achieving high quality of performance and maintaining strong working relationships within the organization. The trust among employees can build up if everyone is spending time into delivering clear communication. Effective communication helps worker profitability and ties employees together. It builds team and increases employee performance and at an equivalent time it reduces turnover rate within the organization. However, weak communication within the organization will cause loss of confidence and ineffective operation. Organizations that are lacking in their communication don't accomplish the very performance as those that convey well.


It is easy to assume that things will continue as they have been when things are going well and business is functioning successfully on a day-to-day basis. However, whether big or small a business needs to identify and grow talents to fill business positions in the future to ensure a continued smooth running especially in this era where companies are compelled to reduce their workforce. The outbreak of the COVID-19 has shown

Human computers tackled issues going from stargazing to geometry, however as normal, these jobs have been replaced by the computers we use today.
The pandemic has hurt millions of livelihoods, daily employees and employers as a whole suffer furloughs, layoffs and closures become victims in the hands of coronavirus.
The nature of an economy, population size has either positive or negative influence of hopeful future. The need for organizational shields becomes of a necessity to standout in business locally and worldwide.

Thomas Watson Sr., chairman and CEO of International Business Machines once said To be successful, you have to have your heart in your business, and your business in your heart.”

Organizational Skill shield

Organizational skills shields are those related to creating structure and order, boosting productivity,

Today the face of Human Resource is a portal rather than a person making it a technology-based profession thus organizations are now practicing HR services through technology, web applications such as Human Resource Information Systems (HRIS) and this has adversely affected recruitment. Traditional recruitment process has not become irrelevant but technology has now made it easier and very simple which reduces effort for both applicants and recruiters, and enhances employer branding. Examples of such technologies used in recruitment are Applicant Tracking Systems (ATS), Cloud, Video interviewing tools, Psychometric testing tools etc.

Training has become necessary within the dynamic competitive market environment. As organizations attempt to survive within the turbulent dynamic market, strong emphasis must be laid on human capital so as to be competitive and financially solvent. However, there are other factors that affect organizations’ success;organizations must possess productive (i.e., effective and efficient) employees. In addition, organizations differentiating on the basis of human capital due to its intangible characteristics such as knowledge, skills and motivation of workforce increasingly sees it as invaluable in order to remain sustainable in the market. Thus, organizations should have employees that have capability of adjusting to swift dynamic business environment.



Customer relationship management (CRM) refers to a strategy to better understand customers and their needs so that a company can have the best interactions possible with them.

Customer service is something very important to every business and its customers. Having a trustworthy and supportive customer service in place is essential to building key relationships with consumers and keeping them as loyal customers in which they can recommend you to other businesses who might need your services.

“Today’s customer really expects a truly extraordinary customer experience. That means your company, your brand and your experiences are not just in competition with people, they’re in competition with everyone”. By Robi Ganguly

Working life is a field where individuals spend an extraordinary piece of their lives. Individuals are required to add to society by acting naturally steady and profitable. Be that as it may, the capacity to act naturally strong and profitable can decrease because of mental health problem

"Make your mental health your priority"

Work-related stress is a major cause of word related infirmity, poor profitability and human error.


Use Legal Avenues as a Last Resort

When all other channels for positive conflict resolution are exhausted, companies may resort to legal avenues like arbitration and litigation. These should be approached as a last resort since they are costly and time-consuming, not to mention psychologically draining on all parties involved.

Last week, we started talking about managing workplace conflict. We'll continue this week as well. We have looked at the impact of workplace conflicts and also considered the first strategy in handling them. We will continue with the strategies

Set Expectations for Supervisor Involvement

While there will be times when a higher-up needs to get involved in a dispute between staffers, the response should not be to automatically take ownership of that problem. Rather, the focus should be on empowering staffers to analyze the issue, come up with possible solutions, and take action to put those solutions into place.

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